Back to home
Support
Contact us
Talk to a real human, anonymously. No ticket portal gymnastics, no hold music.
Reach us here
Telegram
@ditelix_support
Fastest way to reach us. Encrypted chat, day or night.
Avg. response: ~4 min
Matrix
#ditelix:matrix.org
Decentralized and end-to-end encrypted for the privacy-first crowd.
Avg. response: ~15 min
support@ditelix.site
For longer questions and PGP-encrypted messages. Our key is on the site.
Avg. response: ~2 hrs
Client area ticket
panel.ditelix.site
Open a ticket from inside your dashboard to attach it to a server.
Avg. response: ~30 min
We never ask for your identity
Support will never request an ID, a real name, or a phone number. If someone claiming to be Ditelix asks for that, it is not us. We only ever reference your account email and server ID.
More support